FAQ

How do I claim my digital order?

Get Your Products Instantly: Download After Checkout & Receive a Confirmation Email. If you encounter any problems, please fill out the contact form below.

My digital product wont download or open

Reasons for file access problems may be:

  • Restart your web browser
  • Disable non-standard add-ons or toolbars and retry
  • Download necessary program to open file if unable to. Try again.

Digital product purchases are non-refundable and non-cancellable following payment processing.

you can also fill out the form below!

What if I never receive a digital download or confirmation email?

Wait a moment for the email to appear and check your email spam folder. If you still can't find it, fill out the contact form below include your order number.

Why do my files become corrupt?

  • Trying to download several files at once may cause corruption

  • Ensure browser is up-to-date, clear cookies, or try another browser

  • Try downloading again using a different internet

Contact form